Zokit is committed to ensuring that your privacy is protected and respected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.
This privacy policy sets out how Zokit uses and protects any information that you give Zokit when you either…
- Use this website
- Contact us
- Give us information in person or at an event
- Book an event or order a product or service through one of the booking or ordering systems we use
Zokit may change this policy occasionally by updating this page. We recommend you check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following personal data:
- Name and business/organisation name
- Basic information about your organisation type or specialty
- Contact information including email address, street address and contact number(s)
- Preferences of services you are or might be interested in
- Other information relevant to customer surveys and/or offers
Such information is only collected from you if you voluntarily submit it to us, for example, through our event booking forms or sign up processes online or in person.
Non-personal data:
Like many websites, we gather statistical / analytical information on an aggregate basis of all visitors to our website. This non-personal data cannot be used to identify or contact you and includes demographic information such as IP addresses, browser types, device types, city/country location and other anonymous statistical data involving the use of our website.
What we do with the information we gather
We use this information to…
- Understand your needs and provide you with a better service
- Internal record keeping
- Improve our products and services and communications
- Send newsletter about news, events, products, special offers or other information about business development which we think you may find interesting, using the email address which you have provided. You can unsubscribe from marketing emails at any time by clicking the ‘unsubscribe’ button on all our newsletters.
- Contact you to invite you to events or let you know about products / services we think you might value or in response to an enquiry
- Occasionally, we may also use your information to contact you for market research purposes
- We may use the information to customise the website according to your interests
We may contact you by email, phone, fax or mail.
On all of our direct marketing and email communications you will be given the opportunity to opt-out of receiving such communications in the future.
Disclosure of information to third parties
We may provide non-personal data to third parties, where such information is combined with similar information of other website users. For example, we might share the number of web visits received in a given time period to hosting providers.
We will not disclose your personal data to third parties outside of Zokit unless you have consented to this disclosure, or unless the disclosure is required in order to process an application or other communication from you, or to perform the services you have applied for. We will however disclose your personal data where there is a legal requirement.
We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of our assets provided that the third party agrees to adhere to the terms of the privacy policy.
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure we operate all suitable physical, electronic and managerial procedures to safeguard your information. Your personal data is held on secure servers hosted by our Internet Service Provider.
As you may be aware, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we will take all reasonable steps to protect your personal data, we cannot guarantee security of any information you transmit to us via the Internet.
We ask for your payment details to process payments for events, products and other services. We do this through secure third party websites such as Eventbrite, our accountinng software, QuickFile and direct debit provider, Go Cardless. As we use third parties to process payments, Zokit does not hold any of your payment details unless you are a supplier and we need these details to make a payment to you, or you have requested a refund by BACS.
You should not send us such data by email unless expressly agreed in person with an authorised individual in this company.
Consent
By disclosing your personal data to us, whether using our website, telephone services or otherwise, you consent to the collection, processing and use of your personal information by Zokit in accordance with the terms of this privacy policy. If you do not agree to our use of your information, we regret that we cannot accept your booking and/or engage in business with you.
Data Subject Access Request
You are entitled to ask us by letter for a copy of the information we hold about you and how it is used. There is a charge of £10 for this service and we will respond to requests within 40 days of receiving your written request and fee.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive and stored in your browser. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visited a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You are always able to decline our cookies, if your browser permits, or to set your browser to notify you when a cookie is being sent. You can also delete cookie files from your computer. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your experience using the website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Links to other websites
Our website may contain links to other websites. Once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such external sites.
Controlling your personal information
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at:
Zokit
Workbench
15 Neptune Court
Vanguard Way
Cardiff
CF24 5PJ
hello@zokit.co.uk