Do you know that an engaged workforce outperforms a disengaged workforce by 202%?

…..and 71% of all employees are not engaged.

This could be due to…

  • poor communication

  • lack of a clear direction

  • bad planning.

Engagement levels and business performance can be improved by building on effective relationships between the manager and their teams.

4 Focuses to Turn Things Around

Do your team members have the opportunity and support to meet a challenge?

Are you committed to developing your managers and are they committed to developing their team members?

Are your people and processes focused on delivering better services to your customers?

Are you tapping into the individual talents of your top performers to optimise productivity for your business?


Ben North is director of Blueben Management Services. For upcoming management training events visit