What is a CRM? The acronym stands for Customer Relationship Management and it is a system for managing future and current customer relationships. These days most business people look to automate what would have been a bulging filing cabinet (or even room) full of leads, client files and a considerable amount of dust. A modern […]
The weird bit between Christmas and New Year is the perfect time for reflection …and for refreshing and renewing your business goals for the year ahead. Here’s our ‘quick guide’ to getting what you want for your business in 7 simple steps… 1.Want went well in 2013? Write down every significant thing you achieved in […]
Doing the opposite of everyone else can be an effective success strategy… Whilst most will be putting things off until they “get Christmas out of the way” – working smart now means you can boost your business over Christmas and New Year and be flying in early January without the seasonal slump …and still have […]
Far from being fluffy, happiness can get you real results for your business. In this entertaining talk, Harvard University’s Shawn Achor explains how being happy gives you greater success.
This course has now finished but we’ll be running it again soon. You can check out our other forthcoming course programme here. If you’d like us to deliver a bespoke sales course for you or your team then please do contact Neil Lloyd on 0800 4083892 or 07989440638 or email email@example.com
Outsourcing has long been seen as a way to reduce costs and administration hassle. But you don’t need to be a large corporation to do this and you don’t need to outsource to a big team in India or China. For SMEs (which make up almost 100% of businesses in Wales), you can outsource locally […]
I must admit I’m feeling pretty guilty here, writing this, gripping a hot coffee and nibbling on some fruitcake whilst the Cardiff 10k race in underway. Well, okay, not that guilty …but today’s race has got me thinking … you see I know quite a few people doing the Cardiff 10k and they all have […]
Join us in Penarth on Friday 18th October from 7.30 pm for our Hawaiian Dinner Party. Meet business contacts and raise money for Jubilee Sailing Trust.
August’s been great hasn’t it? Too warm to do much but relax, top up the tan and allow lazy summer days to stretch into each other. But as the whiff of barbecue and Nivea gives way to the whiff of change in the air, now is the time to take stock, refocus and step up […]