Kim Boland

Better Change (Wales) Ltd

Contact Kim

Telephone 02920 026560

Mobile 07949 026 247

Address 2 Bryn Teg, Llanarth, Usk, Monmouthshire, NP15 2AX



About Better Changes (Wales)

Offer operational excellence through process based training. The process is determined by a strategic review with senior management. The joint objectives are to skill the staff and to make significant improvements to the business which matter to customers. I adopt the approach of W.E Deming and support a full systems view; all applied to various tools including lean and six sigma,. In addition I use strength based change methodologies. I practice “emergent change” rather than “prescriptive”. This ensures that every thing is done within the clients culture and the key strategic aims.

About Kim


  • Flyfishing.
  • Golf (very badly- just resumed)
  • Church activities: classes and lessons
  • Lived and worked in South Africa (5 years) and Germany (13 years)