Selling Skills

1/2 day to 2 days

Selling is often misunderstood but without sales there is no business. Whether you’re selling products, services or your brand, effective sales skills are essential to win customers, partners and trust.

This course covers:

  • What is sales and selling?
  • Core qualities of a good salesperson
  • The sales ladder
  • Sources of business
  • Designing your sales processes
  • Your sales style
  • Asking the right questions
  • Rapid rapport skills
  • Creating win-win situations
  • Building relationships and trust
  • Working with different personalities
  • How people make decisions
  • Customer Relationship Management (CRM)
  • Networking skills
  • Telephone sales confidence
  • Optimising sales value
  • Upsells, cross-sells and downsells
  • Common mistakes most salespeople make

Who should attend this Selling Skills Training:
Business owners, consultants, sales managers and anyone else who needs to generate leads and make sales

Contact us to discuss your needs